HSBC wishes to bring to the attention of its customers and the wider public in Mauritius that fake profile and adverts using the HSBC brand name and logo are in circulation on social media.
These reference “HSBC Banque Internationale – France” and include a loan offer advising that the proceeds will be accessible in the customer’s Mauritian bank account upon payment of an activation fee.
Please note that this is a scam as neither HSBC Mauritius nor HSBC France is offering such facilities and does not communicate product offering in this manner.
HSBC urges its customers and the public to exercise caution to avoid falling prey to such fake loan promises.
If you come across such posts, we recommend that you:
- Do not respond or call on the phone number provided
- Do not click on any links
- Do not make any payment
- Report the post, advert or page on the concerned social media
- Report the case to Mauritian Cybercrime Online Reporting System (MAUCORS) on their portal: https://maucorsreport.govmu.org/maucors/open.php
More tips on fraud precautions are available on the HSBC website as well. Visit www.hsbc.co.mu/security/fraud-guide/
Commenting on the subject, Nitin Ramlugon, Head of Wealth and Personal Banking, HSBC Mauritius, says: “We invite our clients and anyone who has been impacted by such a scam to file a police report. Criminals often exploit reputable institutions like HSBC to target unsuspecting victims. It is important to remain vigilant and in case of doubt, do seek advice from trusted sources.”
For any queries, HSBC can be reached on 800 1234 (Monday to Sunday from 8 am till 10 pm) or email at hsbcmauritius@hsbc.co.mu.
Note to editors:
HSBC Holdings Plc
HSBC Holdings plc, the parent company of HSBC, is headquartered in London. HSBC serves customers worldwide from offices in 62 countries and territories in its geographical regions: Europe, Asia, North America, Latin America, and Middle East and North Africa. With assets of US$2,967bn at 31 December 2022, HSBC is one of the world’s largest banking and financial services organisations.
