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Mauritius Telecom partners with Zoho to help local businesses with digital transformation

Mauritius Telecom, the leading provider of information and communications technology (ICT) services in Mauritius and Zoho, a global technology company, today announced that they have partnered to help local businesses in their digital transformation journey. The signing of the MoU took place at Zoholics Mauritius, Zoho’s annual user conference happening for the first time in the country, marking the company’s foray into the market.

As part of this alliance, Mauritius Telecom’s customers, who are new to Zoho, will gain access to its 55+ cloud business products (SaaS) at a discounted price. Zoho’s products cater to every business area, ranging from CRM (customer experience platform), HR (human resource management platform), to enterprise collaboration and accounting. All the products have been built on the same technology stack, providing seamless integration and enabling users to avoid integration hassles, data silos, and multi-vendor contracts.

“Mauritius Telecom is committed to empowering individuals and businesses to thrive in the digital age,” said Kapil Reesaul, CEO of Mauritius Telecom. “We are well aware that today, businesses need technology that provides them with the necessary agility, adaptability to changing market conditions, and a strong competitive edge to flourish in both local and global markets. Through our partnership with Zoho, we aim to reduce access barriers to enterprise technology for businesses in Mauritius and
help them in their digital transformation and growth journey. MT remains their technology partner in stepping in the new digital world where the limit will be endless.”

“Mauritius is emerging as a significant market for Zoho,” said Prem Anand Velumani, Associate Director, Strategic Growth, MEA, Zoho Corp. “As local businesses look to either optimise or expand their operations, fostering a digital-first approach becomes critical. Zoho’s extensive portfolio of latest cloud technology is well-suited to serve the growing digital needs of Mauritius firms, and we are thrilled to partner with Mauritius Telecom to make our apps easily accessible for them. The partnership is also in line with our commitment to transnational localism, a growth strategy wherein we strive to be locally rooted in a market by collaborating closely with regional technology providers and business communities.”

Zoho has grown by 31% and increased its partner network by 50% in 2023 in Mauritius. The industries driving this growth in the country are: IT hardware and related, financial services, real estate, retail, and travel and hospitality. Product-wise, the growth drivers for the company are Zoho One (operating system for business that offers a unified platform of 55+ apps across various functions), customer experience tools Zoho Desk (customer support platform) and Zoho CRM, Zoho Books (accounting software), and Zoho Workplace (enterprise collaboration platform).

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