As blink by Emtel continues to redefine mobile payments, Prisheela Ramtohul Chinegadoo, Lead – IT Financial Services at Emtel, provides an in-depth look into the platform’s latest features, stability measures, and scalability strategies. Her insights reveal how blink is enhancing user experience while maintaining a reliable and adaptable system.
One of blink’s standout innovations is its capability to facilitate fee-free self-transfers between multiple banks. Prisheela highlights this feature as a game-changer and this means users with accounts at banks like MCB, SBM, Absa, or others can easily and instantly transfer funds between their accounts using blink.
Additionally, Prisheela says, “Another feature we’ve introduced is the auto-payment setup, similar to direct debit. Users can schedule payments for various needs such as utility bills, school fees, or even periodic transfers to friends.” The system allows payments to be scheduled daily, weekly, monthly, or annually, offering significant convenience. Users are also kept informed with detailed notifications via SMS or email for each transaction.
Ensuring the stability of blink’s platform is crucial, and Prisheela elaborates on the measures in place to achieve this. “Ensuring stability is a priority for our backend team,” she says. “We maintain a robust infrastructure with adequate storage space to handle all data transfers securely.” blink’s operational stability is bolstered by a dual-database system—one active and one standby—to ensure continuous service. “If an issue arises in one segment, the second immediately takes over, ensuring that users experience no disruption,” Prisheela notes. This approach guarantees that blink’s services remain efficient and uninterrupted, reinforcing the platform’s reliability.
With blink’s growing user base and increasing transaction volumes, scalability is a key consideration. Prisheela addresses this by highlighting the platform’s design for growth: “As blink’s popularity grows, so does the volume of transactions. Our system was designed with scalability in mind to handle increasing demands effortlessly.”
She emphasises that even with a potential tripling of transaction volumes, blink’s platform is engineered to stay stable and efficient. To support this scalability, the team uses various analytics tools to monitor system performance and anticipate future needs. “We utilise several analytics tools to monitor system performance and anticipate needs,” Prisheela explains. “This allows us to scale resources appropriately and maintain optimal service levels for our expanding customer base and merchant network.”
Prisheela’s perspective provides a clear view of how blink by Emtel integrates innovative features with a solid infrastructure to meet user expectations and ensure reliable service. Her focus on seamless transactions, robust stability measures, and scalable solutions underscores blink’s commitment to delivering a superior mobile payment experience.
