JOHANNESBURG, South Africa, January 6, 2026/APO Group: The leading next-generation financial services platform, Mukuru, has entered an agreement with Travelex, a market leader in foreign exchange services, to expand cash payout options for remittance customers across South Africa.
The partnership aims to enhance Mukuru’s capabilities to deliver accessible, safe, and convenient services to millions of customers who rely on remittances for their daily needs.
Positioned as a strategic alliance that will enhance reach to more customers, the partnership introduces Travelex as an additional payout channel within the Mukuru network. Customers can now access funds at any of Travelex’s 46 nationwide branches, strategically located in high-traffic, easily accessible areas. This wider footprint reduces travel time, eliminates traffic congestion, and ensures access to cash.
South Africa’s Bureau de Change (BdC) sector has a robust regulatory environment in place that supports this collaboration, ensuring that payout networks are secure and reliable. BdC operators such as Travelex are supported by robust liquidity and strict compliance standards, ensuring that transactions are conducted securely and in line with national regulations. Additionally, on-site know-your-customer (KYC) processes safeguard customers and build trust.
For customers, the advantages of the partnership include access through an expanded branch network and speed and efficiency via reliable access to cash in trusted locations. Furthermore, the agreement reduces Mukuru’s reliance on single-channel payout solutions that can help build a more resilient and diversified ecosystem.
“Mukuru has always focused on creating impactful financial solutions to improve our customers’ lives,” said the Commercial Manager – Remittances at Mukuru, Yemurai Chatapura. “This partnership extends that reach while upholding high standards of security, compliance, and service. The collaboration strengthens our payout network and commitment to accessible, inclusive financial services across South Africa.”
While the Financial Director at Travelex, Marlize Van Der Schyff, added, “Tourvest Financial Services t/a Travelex is excited to partner with Mukuru as we continue expanding our service offering. This partnership represents a natural alignment of strengths between our organisations. Together, we’ll bring customers a more powerful, seamless, and future-ready experience.”
This collaboration stressed upon Mukuru’s commitment to providing access to affordable financial services, especially for those sectors that rely on remittance inflows. With operations in over 50 countries and a growing customer base of millions, Mukuru is well-positioned for continued growth and expansion across the continent.
