Hyvec Business Park, Ebène, February 19: The SBM Insurance Agency hosted a celebratory event on Wednesday, February 18, to honour the professionalism, resilience, and outstanding performance of its staff, pertaining to the distribution of life insurance products under the 40th Anniversary campaign of Island Life Assurance (ILA). The ceremony also highlighted the strong partnership between SBM Insurance Agency and ILA.
During the event, the Head of Insurance at SBM Insurance Agency, Salim Peer, stressed the importance of the organisation’s strategic alliances. “Our partnership with ILA is built on shared purpose and complementary strength,” he said. “Together, we have created a model that prioritises customer trust, service excellence, and long-term value for Mauritian families.”
He further noted a rapid evolution of the life insurance industry, driven by digitalisation and shifting customer expectations. Customers today expect simplicity, personalisation, and seamless digital interactions. To remain relevant and competitive, we must continue investing in innovation, skills, and customer excellence,” Peer added.
The ceremony was also an opportunity in paying tributed to the award-winning SBM employees, whose contribution remains central to advancing in the sector. “Our dedicated staff members are the face of our promise,” he emphasised. “Their discipline and customer‑first mindset help us deliver protection and peace of mind to households across Mauritius.”
As part of its 40th anniversary, ILA hosted what it calls this ‘special initiative’ to celebrate this milestone while rewarding performance, commitment, and partnership. The programme reflects ILA’s appreciation for the dedication of partners who have contributed to its growth and success while showcasing its ongoing commitment to motivating and supporting those who help deliver quality service and protection to clients.
